FAQ

Learn more about Polished
1.
Can I have my LinkedIn profile reviewed?

Yes.

If you would like to have your LinkedIn profile reviewed instead of your resume, include a link to it when you submit the resume-upload form, and

2.
Why should I pay for a reviewer on Polished when I can get a “free resume review” elsewhere?

Glad you asked.

Most of those free reviews are automated; your resume is simply run through a program that spits out a scripted, generic assessment. Try submitting a few different resumes to those services and watch as the resulting “reviews” are 95% identical.

By contrast, the review you get from Polished is a truly personalized, human experience.

Your reviewer sits down with the background information you provide and verbally walks you through her advice for improving the resume. If you’ve provided a link to a job you’re targeting, he incorporates that as well.

The entire review is recorded on video, so you can even notice visual cues that a written review wouldn’t capture.

It’s like being a fly on the wall of a hiring manager’s office as they look at your resume.

3.
Can I purchase multiple reviews?

Yes.

This is a great strategy to get a valuable cross section of perspectives on your resume.

Since you will likely apply to more than one job, multiple hiring managers -- each with their own perspective -- will look at your resume.

So getting multiple perspectives up front using Polished is a great way to make it the strongest document it can be before you start applying to jobs.

4.
How quickly will I receive my resume review?

This depends on the reviewer, but most review delivery times fall between 24 and 72 hours.

Each reviewer displays her delivery time on her profile, so be sure to note that before selecting a reviewer.

5.
Are the resume reviews done live, as a conversation between me and the reviewer?

No.

The reviewer records their review of your resume on their own, as a monologue.

That video recording is then sent to you to watch and rewatch as many times as you like.

6.
What exactly is the format of my resume review?

Each reviewer records herself by video as she reviews your resume, so the final product delivered to you is a video. You will receive a link to the video by email once the review is complete.

Each reviewer's profile includes examples of their previous reviews so you can see exactly what to expect.

7.
What is Polished's refund policy?

In short: 30-day money back guarantee, no questions asked.

We know there is immense value is receiving personalized, recorded feedback on your resume from a recruiter or hiring manager in your industry.

If the improvements to your resume that result from this feedback mean you get a job even one day earlier than you would have otherwise, your Polished purchase will have earned a positive return on investment.

That said, if you are unhappy with the value provided by the review you receive from a reviewer on Polished, just let us know, and we will refund your purchase. No questions asked.

8.
What information or materials will I need to provide for my resume review?

In addition to your resume itself, we ask you to provide the industry and role you are targeting, as well as the stage you are in your career.

We also give you the opportunity to provide any professional information or context that is relevant. Each of us has a unique professional story and direction, and the more of yours you can provide to your reviewer, the more closely your review will be tailored to your specific needs.

Lastly, if there is a particular job you are targeting, you’ll have the opportunity to include a link to that job listing. This can be helpful because you should be tweaking your resume for every job you apply for, and your reviewer can orient her review accordingly.

9.
Is this just for North Americans?

Not at all.

The reviewers are all North American, but the job seekers who use Polished come from all over the world!

Anyone targeting jobs in the US or Canada will benefit from the reviewers’ professional and cultural fluency with these markets.

10.
Do reviewers on Polished offer cover letters, interview preparation, or other career counseling?

In many cases, yes.

We have included a section on each reviewer's profile, Additional Services, where you can learn what contract services the reviewer might offer.

If you would like to hire a reviewer for such services, get in touch with us so we can connect you two.

11.
How will Polished protect my privacy and the confidentiality of my resume?

Your resume is only seen by members of our staff and the reviewer(s) you select to review it.

We are sensitive to the fact that some job seekers want to protect the identity of their resumes, particularly if they are applying to new jobs while employed in a role they intend to vacate.

If you still feel uncomfortable, we invite you to anonymize your resume before sending it to your reviewer by removing your name and other identifying information from the document.

12.
What is a video resume review?

Your resume writer will record themselves reviewing your resume by video.

That means your resume will be on the screen and the reviewer's face will be overlaid in the corner so that they are visible as they talk you through your resume.

See some examples here.

Since it is recorded rather than a live conversation, the resume writer has the flexibility to do the review whenever it is convenient (within the 48-hour window of receiving the resume) rather than having to carve out a specific block on their calendar.

This is more convenient for you as well, since it spares you too from having to find availability on your calendar. You simply upload your resume and receive a link to your personalized video review within 48 hours.

If you'd rather speak live to a resume writer you like versus receiving the video resume review, that's fine too. Just make sure you select No to the relevant question on the Get Free Consultation form. That way we'll know to arrange a time for you to speak directly with the writer rather than sending them your resume for review.

13.
Can I hire the reviewer who reviews my resume as a job or career coach?

Probably.

In some cases reviewers run their own independent practices as either career counselors or resume writers.

If you would like additional help related to your career or job search — cover letter assistance, LinkedIn profile writing, interview prep, overall strategy — let us know, and we can put you in direct touch with your reviewer or someone else who can help if your reviewer does not offer contract career services.

14.
Can I get a follow-up review?

You can purchase as many reviews as you wish.

So if you purchase a review and incorporate the reviewer’s feedback, then would like the reviewer to take a look at the revised version of your resume, you can purchase another review from that reviewer.

You can also purchase a review from multiple reviewers if you would like a broader sampling of views on your resume.

15.
What if I need more beyond the resume review?

If you want assistance actually implementing the feedback from our review, we can connect you with your reviewer (or someone else) to get that done for an additional fee.

Contact us here to let us know what you need.

16.
Will my reviews address whether my resume will pass applicant tracking systems (ATS)?

Yes, reviewers certainly take ATS into account when reviewing resumes.

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